Terms and Conditions

These General Terms and conditions are governed by the laws of Spain. Please read the following terms and conditions (the “Terms of Use”) carefully before using the website (the “Website”). By accessing this Website, you agree to be bound by these Terms of Use. If you do not agree with these Terms of Use, you may not use the Website. Consequently, placing an order by a client implies complete adherence, without reservation, to these terms and conditions.

Intellectual Property Ownership and Use

Please be aware that as you visit and navigate this website your use of our site is subject to applicable laws governing ownership and use of intellectual property, including our trademarks and copyrights. You may not use any of the Qoarela trademarks without our prior written permission. Trademarks include Qoarela name and logos, and other graphics, logos, page headers, button icons, scripts and pictures. All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations appearing on the website, as well as the software used to create them, are owned by Qoarela and are protected by Spain and foreign copyright laws.

User Content

Qoarela doesn’t claim any ownership in any content that you upload on the Website, through a mobile application, blog or via any form of social media channel (including by submitting an image to your social media using the hashtags #qoarelafan, #qoarela) (“User Content”). After posting User Content, you retain the ownership right to all content, but you hereby grant to Qoarela an irrevocable, fully-paid, worldwide, non-exclusive limited license to modify, publicly perform, display, reproduce, distribute, transmit, and copy the User Content on the Website,pp, mobile website, email, and all applicable social channels, including but not limited to Facebook, Twitter, and Instagram.

Accordingly, you represent and warrant that you own all rights to the User Content that you upload to the Website, and it doesn’t infringe on any other intellectual property rights, privacy rights, or publicity rights.

Qoarela reserves the right to remove any User Content from the Website for any reason without prior notice.


Qoarela goes to great lengths to keep your financial and credit card information private and safe. Therefore, our transactions are done through Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

Errors and Inaccuracies

We always try to provide complete, accurate, up-to-date information on our website. Unfortunately, despite those efforts human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided “as is,” with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this website or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.


The cart summarizes the products selected by the client, as well as its price, V.A.T. and shipping costs, excluding customs and other taxes. Client may modify at any time its shopping cart before validating the order.

Qoarela cannot be held liable to the client or a third party in case of the removal of a product from the Website, and in case of the replacement or modification of any content published on the Website or refusal of an order after having confirmed it by email.

Prices and terms of payment

Price are mentioned in the Website in Euros. Prices includes V.A.T. but excluded any customs duties and other taxes. Certain countries outside the European Union may be subject to these additional charges (duties, taxes) upon reception depending upon the legislation of their country. The products are payable on the day of the order.

Client may at its discretion save its payment card details for next purchase.

How to contact Qoarela

If you have any questions about your privacy or security on our website, please contact us at info@qoarela.com